FAQ

How can i contact you?

To contact us at any time ,Please visit our contact us page, and we will get back to you as soon as possible.

Where is Hayaa Lux based?

Hayaa Lux is a Moroccan brand, proudly supporting local artisans and designers. We are based in Morocco and ship nationwide.

What makes Hayaa Lux unique?

Our brand is built on the beauty of hayaa modesty, dignity, and self-respect. We design elegant, modest clothing that celebrates culture while staying fashionable.

Do you offer Cash on Delivery (COD)?

Yes! You can pay for your order in cash when it arrives available anywhere in Morocco.

How long will it take to receive my order?

Orders are typically delivered within 2–5 business days after processing.
Custom or made-to-order items may require extra time.

Can I return or exchange an item?

Yes! You have 30 days from receiving your order to request a return. Items must be unworn, with tags, and in original packaging. Please see our Refund & Return Policy for details.

How do I take care of my Hayaa Lux clothing?

We recommend:

Hand washing or using a gentle machine cycle.

Cold water to preserve colors and fabric.

Air drying to maintain shape and quality.

Do you take custom orders?

Yes! If you want a custom size, design, or embroidery, please contact us via email or WhatsApp to discuss details and pricing.

How can I contact you?

📧 Email: Hayaalux4@gmail.com
📱 WhatsApp/Call: +212 767 905 036
Instagram: [@HayaaLux]